Refund Policy


Aligned With Australian Consumer Law

  • All tour cancellations require more than seven days written notice prior to your booked tour for a full refund. 
  • Cancellations made after seven days are not eligible for refund. 
  • If Kaarak Dreaming cancels a tour – payments will be fully refunded. 
  • Severe weather warning / safety advice may require the business to cancel a tour for your safety – you may choose to receive a full refund or to re-schedule your booking. 
  • Eligible refunds may take up to 14 days to show on your bank statement from the secure online Account Merchant Stripe. 
  • Kaarak Dreaming does not have access to your credit card details. 
  • Please retain proof of purchase e.g. receipt or booking confirmation. 

* Not applicable to inbound tour operator / group bookings; different cancellation policies apply.

Kaarak Dreaming - Aboriginal Welcome Ceremony

Booking Terms

Kaarak Dreaming Maitland’s Cultural Tours

The business will not accept a booking for any eligible person that is not fully vaccinated for COVID-19 or does not commit to such a requirement. Where a person makes a booking and is then unable to meet the requirement, the customer will be ineligible to attend the booking and the cancellation policy shall apply.
For further information please contact us.

Vaccination Policy

Kaarak Dreaming Maitland’s Cultural Tours

The business had adopted this policy to safeguard the health of our customers / visitors, employees, and the greater community from infectious diseases, such as COVID-19 which may be reduced by vaccinations.

All eligible customers / visitors and employees are required to be or have received vaccinations unless a reasonable accommodation is otherwise approved by any relevant authority or the business. Where a person is not in compliance with this policy, the person will not be granted eligibility / entry to the premises / event or service.

In such circumstances the business refund and or credit policy may apply.

For further information please contact us.

Kaarak Dreaming - Aboriginal Welcome Ceremony

View my TOURS

We have a variety of cultural tours available. Including Bush Trail Walks with Traditional Welcoming Ceremonies. You will see Bush Medicine, Bush Tucker, Native Flora, Artwork and Artefacts.

We will show you traditional fishing techniques and enjoy billy tea with damper, wattle seed muffins with Quandong Jam.